Caribou Highlands

Rates & Reservations

Arrival Date
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	# Children


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Banquet Evaluation Form

Please take a minute to evaluate our products and service. Check the box according to whether we exceeded, met, or did not meet your expectations or experiences at other venues.

Date of event:
Type of event:

Meeting/Event Sales
Sales person’s proficiency in offering all available meeting/event options:
	Exceeded
	Met
	Did not meet
	Not applicable

Sales person’s ability to help you choose the right options for your event:
	Exceeded
	Met
	Did not meet
	Not applicable

Prompt and efficient assistance with your booking:
	Exceeded
	Met
	Did not meet
	Not applicable

Coordination prior to your meeting:
	Exceeded
	Met
	Did not meet
	Not applicable

Did the Banquet Event Order reviewed with you prior to your event reflect the arrangement you made with our sales department?
	Yes
	No

Comments:
Event Facilities
Size and comfort of your meeting/event area:
	Exceeded
	Met
	Did not meet
	Not applicable

Set-up or your meeting/event space:
	Exceeded
	Met
	Did not meet
	Not applicable

Furnishings in your meeting/event area:
	Exceeded
	Met
	Did not meet
	Not applicable

Comments:

Guest & Event Service
Assistance during the day:
	Exceeded
	Met
	Did not meet
	Not applicable

Service of banquet/serving staff:
	Exceeded
	Met
	Did not meet
	Not applicable

Service of resort staff:
	Exceeded
	Met
	Did not meet
	Not applicable

Registration/Check-out:
	Exceeded
	Met
	Did not meet
	Not applicable

Comments:

Food & Beverage
Overall food quality:
	Exceeded
	Met
	Did not meet
	Not applicable

Food presentation:
	Exceeded
	Met
	Did not meet
	Not applicable

Food and beverage selection:
	Exceeded
	Met
	Did not meet
	Not applicable

How your special food/beverage requests were carried out:
	Exceeded
	Met
	Did not meet
	Not applicable

Comments:

Guest Accommodations & Resort Facilities
Cleanliness:
	Exceeded
	Met
	Did not meet
	Not applicable

Comfort:
	Exceeded
	Met
	Did not meet
	Not applicable

Amenities:
	Exceeded
	Met
	Did not meet
	Not applicable

Furnishings:
	Exceeded
	Met
	Did not meet
	Not applicable

Comments:

Overall Evaluation
Did you feel as though you received the event you were promised?
	Yes
	No

Did we complete our contractual agreement?
	Yes
	No

What other types of conference centers/resorts have you held meetings/events:
	Other North Shore or lake side resorts
	City conference centers/hotels
	Suburban conference centers/hotels
	Other

How did your overall experience at Caribou Highlands Lodge compare to your experience with others?
	Better
	About the same
	Not as good
	Not applicable

What did you like best about your experience?


Now that it’s over, is there anything that you would have changed?


Please give us any other suggestions or comments:

Home / Site Map / Owner's Login 371 Ski Hill Rd. Lutsen, MN (800) 642-6036 Email: info@caribouhighlands.com Terms and Conditions