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Group Evaluation Form

Please take a minute to evaluate our products and service. Check the box according to whether we exceeded, met, or did not meet your expectations or experiences at other venues.

  • Meeting/Event Sales
  • Sales person’s proficiency in offering all available meeting/event options
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Sales person’s ability to help you choose the right options for your event
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Prompt and efficient assistance with your booking
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Coordination prior to your meeting
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Did the Banquet Event Order reviewed with you prior to your event reflect the arrangement you made with our sales department?
  • Yes
  • No
  • Comments
  • Event Facilities
  • Size and comfort of your meeting/event area
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Set-up or your meeting/event space
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Furnishings in your meeting/event area
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Comments
  • Guest & Event Service
  • Assistance during the day
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Service of banquet/serving staff
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Service of resort staff
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Registration/Check-out
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Comments
  • Food & Beverage
  • Overall food quality
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Food Presentation
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Food & Beverage Selection
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • How your special food/beverage requests were carried out
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Comments
  • Guest Accommodations & Resort Facilities
  • Cleanliness
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Comfort
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Amenities
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Furnishings
  • Exceeded
  • Met
  • Did not meet
  • Not applicable
  • Comments
  • Oral Evaluation
  • Did you feel as though you received the event you were promised?
  • Yes
  • No
  • Did we complete our contractual agreement?
  • Yes
  • No
  • What other types of conference centers/resorts have you held meetings/events
  • Other North Shore or lake side resorts
  • Other City conference centers/hotels
  • Suburban conference centers/hotels
  • Other
  • How did your overall experience at Larsmont compare to your experience with others?
  • Better
  • About the same
  • Not as good
  • Not applicable
  • How did your overall experience at Larsmont compare to your experience with others?
  • Now that it’s over, is there anything that you would have changed?
  • Please give us any other suggestions or comments
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